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Had a great experience here for our son who required a frenectomy. Dr. Stella, Callie and Nikki were very professional, friendly and welcoming. They were very patient with all of our questions during consultation and the procedure went quickly and smoothly.
My dentist referred me to THP for a gum graft around an implant because the tissue was either thin or missing. THP clearly explained the procedure, costs, and timing. They also ensured they understood my medical history and current health by discussing with my doctorrs. We had one complication because my blood thinner prescription caused more bleeding during the initial numbing than desired so out of an abundance of caution, the procedure was rescheduled in order to consult with my doctors and temporarily cease taking the prescription for a couple of days. The procedure went smoothly with typical recovery and follow-up and tolerable discomfort for about 5 days.
Have had several gum surgeries preformed by Dr. Steela. Explained procedures thoroughly. Also, took the time to answer all my questions. Entire staff very professional. Can't say enough about Callie.
The entire staff was as usual very professional and friendly in every way possible. I just feel so much at comfort when I am in Dr. Valentine office. the dental assistant Nikki was very professional and had a warm and congenial personality. I am truly looking forward to my next office visit. In fact, the entire office staff leaves a happy smile on your face.
The entire staff at the Raleigh facility are spectacular. I was well taken care of, and my dental issues have been handled relatively pain free without (being under complete anesthesia). Too often my dental healthcare has involved massive up selling by the staff. That did not happen here, I kept waiting for it, but no. They just dealt with the what’s so and fixed what needed to be fixed.
I thank Dr. Reinaldo Deliz-Guzman and his stuff for the operation performed to in a qualified painless manner. I wish you and your entire team, Dr. Reinaldo, all the best.
With respect, Irina Onufrieva
I received excellent service from the entire staff. George, Dr, Kretchmer, and Kecia were all very professional and pleasant. It was Kecia who convinced me and reassured me that my problem could be fixe. the initial conversation that she and I had convinced me to come in. I guess she sensed my anxieties and apprehension. She showed concern, empathy, and compassion for my situation. She was not only very pleasant but also very professional. When I had a problem with my billing, she went far and beyond to help me to resolve my issues. Additionally, all of the staff were pleasant and made me laugh through a very stressful situation. Kudos to Dr. Kretchmer, George, and Kecia!
The service was great! The staff (George, Kecia, and Dr. Kretchmer) were very professional and eased my anxieties. Kecia was very thoughtful and caring from the very first phone call that I made. She also followed up with billing after submitting a credit towards my services to ensure that I received proper billing. To be quite honest, I decided to come to your practice after my initial conversation with her. She ensured me that I would be fine. She was very empathetic towards my concerns and situation. Then after meeting George and Dr. Kretchmer, I was in! Thank you all for your professionalism and care!
I was referred to Dr Kretchmer to have an implant. I am new to the area and was very apprehensive. I have been through this procedure in other states and I am familiar with the procedure. I need not have worried because this was a good experience. Dr. Kretchmer, his assistant and the office staff were efficient, friendly and went out of their way to make this procedure a good experience for me. I am pleased with the outcome. I was particularly impressed with the procedures during the surgery. I felt that everything was done to perfection as far as keeping the area in a safe and sterile place when the surgery was done. I would give this team an A+ on everything.
Saw Dr. Stella today in the Durham office for gingival grafting. His professionalism, calm demeanor, and ability to quickly perform the procedure washed all my nerves away. He and his staff are incredibly friendly and approachable. They patiently answered all my questions and used everyday language, not technical terms I didn’t understand. I highly recommend this office!